Group Oliver understands how critical it is to any small business' success that you deliver access, responsiveness, and quality - on your customers' terms. We're excited to show you how #Office365 does this for Bryce McDonald, a solo entrepreneur who relies on an extensive network of vendors and partners to help him scale DAY 1 Wake, his wakesurf board making business, out to the world. Before Office 365, Bryce lugged his laptop around everywhere to make sure that he never missed a customer inquiry or an update to a design or order. Now, however, he can access, edit, and share documents from anywhere on any of his devices.
When organizations integrate new tools and technologies, they may change in unexpected ways. Customers may also be affected, and they need to know the challenges they may face when adopting new technology. This article unpacks three steps to successful digital transformation and provides insights you can use to ease your customers’ transition.